A Late Cancellation/Reschedule & No-Show Policy has been established in order to provide the highest level of service to all of our patients. By providing us timely notice of a cancellation, we may be able to accommodate other patients with the appointment time. This is vital given high demand and limited availability of appointments.
Therefore, as a courtesy to other patients and our providers we require 48-hour notice for all appointment cancellations and reschedules.
A $75 Cancellation Fee will be charged to your credit card on file for all late cancellations, late reschedules, and no-shows.
If you arrive late for your appointment, your provider may not be able to perform your treatment in the time remaining. It will then be considered a late cancellation and the $75 Cancellation Fee will be assessed. While we will make every effort to see you, we cannot inconvenience the patient following you.
Please note that forfeiture of $500 Non-Refundable Deposits will be enforced for CoolSculpting, Laser Treatments, PRP, and Surgical Procedures in lieu of the $75 Cancellation Fee.
If you chose to prepay for your treatment in-full in lieu of the $500 Non-Refundable Deposit to secure your appointment time, your treatment, minus $500, will be refunded to you.
If you fraudlently dispute these fees with your bank, an additional $30 fee will be charged to cover bank and processing fees.
Thank you for your understanding and cooperation as we strive to best serve the needs of all of our patients.