Search Icon

Cancellation Policy for Surgical Procedures

A $500 non-refundable deposit is due when you schedule your surgery date. This non-refundable deposit will be credited toward the cost of your procedure. Should you need to reschedule a surgery date more than once, you will forfeit your original $500 non-refundable deposit and another will be required to book the rescheduled surgery date. 

The remainder of your surgery balance is due 2-weeks prior to your procedure or at the time of your pre-operative visit, whichever comes first. This payment is non-refundable. 


Cancellation Policy for Non-Surgical Procedures and Office Visits (in-person and virtual)

A Late Cancellation/Reschedule & No-Show Policy has been established in order to provide the highest level of service to all of our patients. By providing us timely notice of a cancellation, we may be able to accommodate other patients with the appointment time. This is vital given high demand and limited availability of appointments.

Therefore, as a courtesy to other patients and our providers we require 48-hour notice for all appointment cancellations and reschedules.

A $75 Cancellation Fee will be charged to your credit card on file for all late cancellations, late reschedules, and no-shows.

If you arrive late for your appointment, your provider may not be able to perform your non-surgical treatment in the time remaining. It will then be considered a late cancellation and the $75 Cancellation Fee will be assessed. While we will make every effort to see you, we cannot inconvenience the patient following you.

Please note that forfeiture of $500 Non-Refundable Deposits will be enforced for CoolSculpting, Laser Treatments, PRP in lieu of the $75 Cancellation Fee.

If you chose to prepay for your non-surgical treatment in-full in lieu of the $500 Non-Refundable Deposit to secure your appointment time, your non-surgical treatment cost, minus $500, will be refunded to you.

If you fraudlently dispute these fees or payments with your bank, an additional $30 fee will be charged to cover bank and processing fees.

Thank you for your understanding and cooperation as we strive to best serve the needs of all of our patients.

RealSelf Top Doctors Logo
Best of Western Washington Logo